In 2020, during a period of rapid growth, Yalantis faced the need to standardize its approach to professional development, implement an objective system for monitoring skills, and enhance feedback mechanisms for specialists. Without a centralized platform, evaluating employees’ competencies often relied on subjective methods and disparate tools, complicating the creation of personalized Individual Development Plans (IDPs).
CEP (Competence Evaluation Platform): a platform for managing competencies, enabling the creation and management of specialists’ Individual Development Plans (IDPs), providing standards matrices, career development planning, and team assessments (Performance Reviews). The platform ensures regular monitoring and adjustments to performance, streamlining professional growth and workforce efficiency.
Tailored solutions to address key challenges for leadership roles
We clustered the operational challenges businesses face and developed a comprehensive CEP platform toolkit by SHERP to address these issues.
Key challenges:
Lack of objective competency assessment
- Specialists lack motivation to improve their technical skills and are not focused on developing expertise in new technologies and innovations.
- The absence of a clear feedback and evaluation system reduces motivation for growth and career advancement.
Lack of systematic competency management and transparency
- Specialists cannot objectively compare their achievements with their salary levels, leading to demotivation and decreased engagement.
- Increased risk of losing talented employees due to a lack of transparency in career opportunities and the competency review process.
Barriers to scaling the company and developing internal expertise
- Loss of competitiveness caused by the underdevelopment of key competencies.
- Overburdened technical leads due to the lack of mentor support.
Automated competency and development management system
With the help of competency matrices, Yalantis standardized its approach to employee evaluation and developed unified criteria for various roles, ensuring transparency in requirements and the development process.
CEP feature set:
Competency Matrices
- A feature that allows uploading and generating competency matrices for different departments, providing clear skill requirements for all career stages.
Individual development plans (IDPs) for specialists
The lack of a unified structure for skill assessment led to subjective decisions, undermining trust and motivation among specialists.
CEP feature set:
Personal IDP Creation
- Mentors can create an IDP for each mentee based on the results of their performance review. The system provides a clear visualization of materials, tasks, or courses that mentees need to complete before the next review. This enables both mentors and mentees to track progress and evaluate progress toward their goals.
Automated Score Calculation
- The system automatically calculates an overall competency score based on predefined criteria, with an option for mentors to adjust the results.
Radar Charts
- Visualized reports that help objectively identify specialists’ strengths and areas for growth.
Consistent data on previous review results
CEP feature set:
Previous Review Results
- All previous technical and language assessment results are available in the system for quick analysis.
Review Session Scheduling
- An HR manager can schedule a review session for an employee either on request or as part of a planned cycle. To schedule, the HR manager simply assigns a reviewer and selects a suitable date in the system. The assigned reviewer will receive a notification, and a corresponding Jira task will be automatically created in the system.
Feedback
Without a convenient tool for tracking development, specialists struggled to receive effective feedback and career growth recommendations.
CEP feature set:
Single Sign-On (SSO)
- Employees can log in to the Yalantis CEP using their corporate Google account, eliminating the need for manual password management.
Tools used:
Integrates with: | Technologies: |
Slack, NewRelic, Internal products (Ya.me, ERP, Yalobucks, Yalantis Bot), Email | Go, React, PostgreSQL, Redis |
Result after launched: | Business value: |
60% higher job satisfaction according to regular ESAT (Employee Satisfaction) surveys; | Accurate competency evaluation drives skill improvement, boosts work quality, and motivates self-development; |
Up to 70% reduction in development costs; | Efficiently matching specialists to project needs accelerates hiring and ensures client satisfaction; |
40% greater efficiency compared to a manual evaluation process; | Identifies skill gaps, increases organizational value, and enhances market competitiveness. A structured competency system improves mentor–mentee communication and supports targeted skill development; |